State Farm® Insurance Agent Kim Chappell-Haupt

"They updated my insurance policy without my agreement or notification which caused a significant increase to my premium. They were supposed to notify me and have me sign documents immediately upon my insurance being instated, which they never did and caused an automatic change through State Farm's system which increased my coverage without my consent or knowledge. Horrible horrible horrible if you have State Farm use another agent."

"They don't know how to respond to emails. I mean really what good are you even for? I get faster answers from State Farm's commercial telephone line."

"I've been a customer for years and I wouldn't go anywhere else. They remember you and treat you well"

"Great agency, friendly helpful and very reliable, been with them over 15 years...."

"I have had auto insurance with State Farm since I started driving. When I got married and started a family, I needed life insurance and home owners insurance. When my son grew up , he needed renters insurance. Kim Chappell-Haupt - State Farm has been there for me and my family every step of the way. Everyone in the office is a pleasure to talk to and very helpful. Sandi Riedel is always on top of her game. If I have a question regarding my policies or claims, she is quick with an answer and very informative. I would recommend this office to anyone looking for a professional and helpful place for all your insurance needs. Thank you for all of your help throughout the years!"

"If you’re looking for the best in the biz, it’s Kim Chappell-Haupt - State Farm: best insurance provider this side of the mason dixon!!! They’ve been there since my first car at 16 and today insure not only that but my business and home! Their entire team is extremely professional and quick with any questions I might have! Especially that Sandi Riedel, she’s always on top of getting anything I might need to get the job done! Thank you!!!!"

"Dan is the Man! Always takes care of my insurance needs, and makes me a priority!"

"Hands down the best place for all your insurance needs. Everyone is so friendly and helpful for all your needs! Sandi is truly the best insurance agent there is! Highly recommended!!!"

"Dan was really easy and great to work with. Saved me $100’s of dollars in switching to State Farm and have double the coverage! Thanks Dan!"

"Everyone was great! My mom's car was hit while it was parked in front of her home in the wee hours of the morning. Have been having issues getting in touch with the other drivers insurance. Our agent Sandy has taken charge and is going to handle everything. Moms car should be fixed next week. I will send anyone that asks about insurance to this office. Thank you Statefarm!!"

"Sandy is always helpful when I most need her to be. If I could give more stars I would."

"Mr.Wagner did a terrific job saving me money and being a good neighbor! Highly recommend him for your insurance needs😊"

"Best prices..ON THE PLANET!!"

"I've been a customer of Kim Chappell for many years now. Dan Walter works there and he is my insurance representative. He treats you like family, he has always been there for me and my insurance needs, and quite honestly because of mr. Walter I will always be a State Farm Customer !"

"There is a good reason my State Farm app password is "Danistheman""

"Excellent place to get auto insurance or homeowners insurance I would recommend anybody Dan is probably one of the best agents that I ever had in my entire life thank you so much for everything"

"Friendly helpful service at the Ashland office! Keeps me driving good deals. Always updating!"

"Every one is so nice especially dan"

"Best customer service and they always remember who you are. Never had a problem once and they always help more then you ask for. I'd give a 100 stars if it was a option."

"Always friendly service with straight forward advice. Plus, my agent Dan is top shelf in my book!"

"Good food,we had slow service ,but it was labor day. Didn't seem real clean 😕. Wont go again."

"Very nice office staff. Always a good experience."

"My Car Insurance..great price and nice employees can't ask for anything more!"

"Excellent service."

"The atmosphere at statefarm is excellent everyone is very helpful on and off of the phone . I would highly recommend anyone that is looking for a new insurance company"