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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sheila Bloschichak

January 22, 2024

5  out of  5 rating by Sheila Bloschichak
"I have had auto insurance with State Farm since I started driving. When I got married and started a family, I needed life insurance and home owners insurance. When my son grew up , he needed renters insurance. Kim Chappell-Haupt - State Farm has been there for me and my family every step of the way. Everyone in the office is a pleasure to talk to and very helpful. Sandi Riedel is always on top of her game. If I have a question regarding my policies or claims, she is quick with an answer and very informative. I would recommend this office to anyone looking for a professional and helpful place for all your insurance needs. Thank you for all of your help throughout the years!"
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Rebekah Rupinski

January 20, 2024

5  out of  5 rating by Rebekah Rupinski
"If you’re looking for the best in the biz, it’s Kim Chappell-Haupt - State Farm: best insurance provider this side of the mason dixon!!! They’ve been there since my first car at 16 and today insure not only that but my business and home! Their entire team is extremely professional and quick with any questions I might have! Especially that Sandi Riedel, she’s always on top of getting anything I might need to get the job done! Thank you!!!!"
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Nate Snyder (Nate)

January 17, 2024

5  out of  5 rating by Nate Snyder (Nate)
"Dan is the Man! Always takes care of my insurance needs, and makes me a priority!"
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Danielle Riedel

January 16, 2024

5  out of  5 rating by Danielle Riedel
"Hands down the best place for all your insurance needs. Everyone is so friendly and helpful for all your needs! Sandi is truly the best insurance agent there is! Highly recommended!!!"
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Cynthia heffner

January 16, 2024

5  out of  5 rating by Cynthia heffner
"Dan was really easy and great to work with. Saved me $100’s of dollars in switching to State Farm and have double the coverage! Thanks Dan!"
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Kathy Kates

October 28, 2023

5  out of  5 rating by Kathy Kates
"Everyone was great! My mom's car was hit while it was parked in front of her home in the wee hours of the morning. Have been having issues getting in touch with the other drivers insurance. Our agent Sandy has taken charge and is going to handle everything. Moms car should be fixed next week. I will send anyone that asks about insurance to this office. Thank you Statefarm!!"
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Ronald Dembinsky

September 20, 2023

5  out of  5 rating by Ronald Dembinsky
"Sandy is always helpful when I most need her to be. If I could give more stars I would."
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Erin See

June 8, 2022

5  out of  5 rating by Erin See
"Mr.Wagner did a terrific job saving me money and being a good neighbor! Highly recommend him for your insurance needs😊"
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Loretta Bennett

December 16, 2021

5  out of  5 rating by Loretta Bennett
"Best prices..ON THE PLANET!!"
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Thomas Rizzardi

October 23, 2021

5  out of  5 rating by Thomas Rizzardi
"I've been a customer of Kim Chappell for many years now. Dan Walter works there and he is my insurance representative. He treats you like family, he has always been there for me and my insurance needs, and quite honestly because of mr. Walter I will always be a State Farm Customer !"
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Wayne Klinger

October 7, 2021

5  out of  5 rating by Wayne Klinger
"There is a good reason my State Farm app password is "Danistheman""
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Mickey Trautz

May 5, 2021

5  out of  5 rating by Mickey Trautz
"Excellent place to get auto insurance or homeowners insurance I would recommend anybody Dan is probably one of the best agents that I ever had in my entire life thank you so much for everything"
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Drea Rollman

March 29, 2021

5  out of  5 rating by Drea Rollman
"Friendly helpful service at the Ashland office! Keeps me driving good deals. Always updating!"
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Mary Heiler

March 3, 2021

5  out of  5 rating by Mary Heiler
"Every one is so nice especially dan"
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February 12, 2021

5  out of  5 rating by Bonecarpenter
"Best customer service and they always remember who you are. Never had a problem once and they always help more then you ask for. I'd give a 100 stars if it was a option."
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Nick Cuccurullo

September 21, 2020

5  out of  5 rating by Nick Cuccurullo
"Always friendly service with straight forward advice. Plus, my agent Dan is top shelf in my book!"
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Jeffery Dilliplane

September 9, 2020

3  out of  5 rating by Jeffery Dilliplane
"Good food,we had slow service ,but it was labor day. Didn't seem real clean 😕. Wont go again."
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Hope Hause

July 20, 2020

5  out of  5 rating by Hope Hause
"Very nice office staff. Always a good experience."
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david eshleman

January 25, 2020

5  out of  5 rating by david eshleman
"My Car Insurance..great price and nice employees can't ask for anything more!"
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James Weikel

November 7, 2019

5  out of  5 rating by James Weikel
"Excellent service."
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Meghann Manuel

August 19, 2019

5  out of  5 rating by Meghann Manuel
"The atmosphere at statefarm is excellent everyone is very helpful on and off of the phone . I would highly recommend anyone that is looking for a new insurance company"
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Kim Mitchell

August 16, 2019

5  out of  5 rating by Kim Mitchell
"They are very friendly and helpful. They know their policies very well and look to get the best rates for you"
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Dennis Devine

March 11, 2019

1  out of  5 rating by Dennis Devine
"Not really like a good neighbor. They really weren't there. Alot of I don't know or why are you calling us. My claim took almost 2 months it should have been 3 weeks"
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Gladys Santiago

February 4, 2019

5  out of  5 rating by Gladys Santiago
"Very polite. Nice atmosphere..."
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Tom Colihan

December 5, 2018

5  out of  5 rating by Tom Colihan
"Very helpful"